Shipping policy
SHIPPING POLICY
We aim to get your order out quickly so you can get back to what matters.
Processing Time
All orders are processed within 1–5 business days. Orders are not shipped or delivered on weekends or public holidays.
Shipping Rates & Delivery Times
Standard Shipping (New Zealand): 2–5 business days
Express Shipping (New Zealand): 1–3 business days
Free Shipping: Available on orders over $100
Delivery times are estimates and may vary depending on your location.
Local Pickup
Local pickup is available for customers in the Auckland area. You will receive a notification when your order is ready for collection.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.
Rural Delivery
Rural addresses may experience slightly longer delivery times.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email.
Delays
We are not responsible for delays caused by courier services, weather, or unforeseen circumstances.
Incorrect Addresses
Please ensure your shipping details are correct. We are not responsible for orders sent to incorrect addresses provided at checkout.
Contact
For any questions regarding your order, please contact us at your store email address.